Newhouse RV Frequently Asked Questions

If the answer you are looking for isn't here,
email us at newhouserv@sbcglobal.net

Q. Do you sell to the public?
    A. Yes we do.

Q. Why are prices not provided on your web site?
    A. Increasing energy and material costs are impossible to predict. In an effort to give you the best value, prices are quoted on a daily basis. 

Q. If I buy a complete bed, bunk bed, or dinette, will I get everything I need to install it?
    A. Yes.

Q. Do you accept credit cards?
    A. We do not accept credit cards.  Although we do accept orders directly from consumers, all consumer purchases must be prepaid with a check made out to Newhouse RV Upholstery. Your order will be processed once your check clears.

Q. How long does it take to get my beds?
    A. We are able to ship in 5-10 business days after your check clears.  Legs and brackets will ship sooner.

Q. Can I save the shipping charges and make a will call?
    A. Yes.  You would save the $20 for a box on larger items, too.

Q. Will I save money buying from you?
    A. Yes, but you will not be buying at the level our wholesale customers pay. 

Q. Can I buy just parts?
    A.  Yes, in limited quantities.  If you need parts to replace those that have become damaged, we make available legs, brackets, hinges, frames, cushion covers, foam, etc.

Q. Can you match my existing fabric?
    A. In some cases yes. After new fabrics are introduced with each new model year, we keep what is left from previous years until we run out - in some cases, this can be 2-3 years. To see the most popular fabrics currently in stock CLICK HERE.  We also offer black vinyl that is not shown on the site.  We have many other fabrics in the warehouse and cannot picture all of them on the site.  If you don't see your fabric at the page above and your unit is fairly new (2-3 years), we may be able to match it. The best way for us to see if we can match or come close is to send a digital photograph of the unit we manufactured.

Q. How far away from the wall are your units when in stowed position?
    a. The distance from the wall to the out side of the unit in stowed position is right at 6" - the legs add about another 1.5"

Q. How much room do your products require when in bed position?
    A. The dinette takes 47” from the wall in bed position. The 72" and 76” wall-mount sofa beds and 76" bunk beds are 43” from the wall in bed position.

 

Q. How much does shipping cost?
    A. Naturally, shipping varies by distance, dimensions, and weight.  Newhouse can arrange shipping for you if you do not wish to do it on your own and will quote you based on the above factors.

    If you wish to save some money and arrange it yourself, we recommend FreightQuote.com - you can get a quote over the Internet or their 800 number - 800.323.5441

Here is information you will need:

A sofa is 74 lbs – box is 84x40x8

A dinette is 90 lbs  - box is 84x40x8

A bunk bed is 74 lbs – box is 84x40x8

 

The freight class is 150

 

We can box a dinette and a sofa together, 2 dinettes together, or 2 sofas together.  The box size increases to 84x40x16. Use the above weights to arrive at your final weight. All Boxes are $20 each.  

 

Newhouse RV Products ships from:
2309 Edwards
South El Monte, CA 91733

Q. How do I clean my cushions?
    A. DO NOT dry clean OR machine wash the covers.  Each method will damage different components of the cover.  Dry cleaning will damage the vinyl backing and machine washing will damage the fabric. We recommend that you remove the covers from the foam and hand wash in a gentle agent such as Woolite then hang to dry. DO NOT dry in a dryer.

Q. Would I be able to order an extra bedspread? 
    A. Sorry, we do not make the bedspreads or head boards. You would have to call the parts department of the manufacturer of your RV to get another one.